Agility as an ability
The term agile is used to describe “the ability to move quickly from one place to another”. It can be traced back to the Latin term “agilis” which means “nimble or quick,”. Agility is also used in the context of sport, to describe something that helps you achieve a healthy and fit body through balance, coordination, speed, and strength. But what does it mean for business and organization?
For business and organization Agility means the ability to quickly respond to market changes by being innovative and stepping further than the traditional approaches companies used to apply. As today’s connected societies and economies are in constant and rapid change, being agile becomes more and more important, but why?
If the companies and organizations become more agile, they will have ability to adapt more quickly to new internal and external changes, challenges, and uncertainties. In fact, this ability will help companies to be able pace the uncertainties.
The questions are if only companies and organizations are faced by uncertainties and rapid change in society and economy? Do only companies and organizations need to be innovative and pace the uncertainties? Sticking to customers’ and stakeholders` demands, being able to welcome changes and react flexible to get customer satisfaction is not just useful for organizations with any economic status. Agility also manages to change every aspect of our individual life, since individuals are the main stakeholder in their life and need to react constantly to uncertainties and demands. If also individuals think in this way, then the outcome of this mindset is clearly visible and couldn’t be any better since it keeps growing, they need to be open enough to learn more.
Let us start with a quote from Arie van Bennekum: “Agile is a corporate capability to be able to achieve the Agile benefits.”
From our perspective the rapid changes in products need to be reflected in projects as well, therefore the question is: is your organization or you as a C-Suit or project manager able enough to welcome external and internal changes? Welcoming changes is one of the acceptance criteria of “Being Agile” or “agile mindset” or “agility”.
If businesses can deliver value to their customers in complex and uncertain environment with adapting to internal and external changes, then this ability helps the business and people to use the benefits of being Agile. Leaders and practitioners in any field can develop agility and be prepared for the future of business, creative work, and customer-centricity. Marketers, HR managers, finance leaders, product designers, content creators, sales representatives—any discipline can benefit from this mindset and way of working.
As you already noticed we are keep talking about mindset and ability, The question is what is this ability and What is the idea and mindset behind this ability?
The mindset of agility
To understand the agile mindset, we must differentiate the two mindsets’ humans can hold:
- The fixed mindset
- The growing mindset (agile mindset).
The fixed mindset says human has a fixed amount of intelligence and fixed personality and character without possibility to improve it. Therefore, the goals are:
- Avoiding failure.
- Avoiding challenges.
- No change and improvements.
- Threatened by success of others.
- Trying hard means lack of ability.
W.Churchill said “success is not final, failure is not fatal: it is the courage to continue that counts.” That means seeing failure as a chance to develop your abilities further. A growth mindset is synonymous with an agile mindset. It is a belief in the ability to learn and adapt. It says humans are born with certain intelligence, personality, character, and talents, but it is possible to improve them. Therefore, the goals are:
- Continuous learning
- Embrace uncertainties.
- Confront challenges.
- Learn from mistakes /feedbacks.
- Effort is a path to mastery.
- Inspired by success of others.
Difference between Fixed mindset and Growth mindset in glance Based on the work of Dr. Carol Dweck
|Fixed Mindset||Agile Mindset/Growth Mindset|
|I believe my intelligence, personality, character is locked-down and fixed, and it doesn’t change.||I believe my intelligence, personality, character can be continuously developed my true potential is unknowable.|
Desire to look good/ to demonstrate.
Stick to what is known.
Feedback and criticism are personal (defensive)
They don’t change or improve.
Others success is a threat
Desire to continuous learning / to develop.
Not afraid to fail.
Put lots of effort to learn (learning oriented)
Feedback is about current capabilities.
Others success are lessons and inspiration
|When faced with uncertainty and ambiguity they have a desire to reduce risk of failure by forcing work to a known state or freezing things||When faced with uncertainty and ambiguity they have a desire to fail quickly and learn and discover effectively and quickly through feedbacks and experiments then adapting based on what have been learned|
Imagine someone ask you if you are a good cook? If your answer to this question is a clear “Yes” or a clear “No” then this can be characterized as a Fixed mindset because it shows you believe in your mind that you are given a fixed amount of talent for cooking, and it is not about learning and development therefore it is fixed. but if your answer to this question is like “I have never tried, can you teach me” or “I need to practice more to get better” then it shows in your mind you believe on learning and development therefore you have growth mindset (Agile mindset).
Agile is a way of thinking and working which grounded in a culture of learning and experiment with possibility of incorporating of what has been learned. Transition from fixed mindset to an agile one takes time and effort, and it will not happen in one night, but it is a useful journey, and it will become a habit. Setting the own short-term or long-term goals which gives directions and staying focused on those goals is a powerful tool to control your emotions and abilities even in the hardest challenges. This mindset in individuals and organizations will create openness and trust which are key factors of promoting communication and learning.
Therefore, Agility as a mindset which is described by values and has principles can be demonstrated in every circumstances.
The notion of being Agile means to have an Agile mindset (growth mindset) which is the most difficult to achieve. It requires organizations and individuals to sacrifice command and control, which is an easy option, to trust and empowerment, which is a challenging option.
Agile Vs Agility
The challenge in industry is confusing agile with agility. They have relationship to each other, but they are not the same. In fact, when we are talking about agile, we are focusing on method, frameworks, activities, and tools that we use to develop a product. In the other hand agility is the way of thinking and working to grow our ability further and learn from changes. The focus of agility is not on tools or methods, but rather on people and their culture towards work. For example, being comfortable to make several attempts, fail more frequent and use several methods to find the right solution.
Agility is more than doing agile which means it is more than using several famous practices like Scrum, Kanban, XP etc. In fact, it requires the organization to understand that there’s always a room for improvement to adapt and react to changes in customer demand and expectation or market and technology changes in today`s uncertain environment.
Unfortunately, there are many organizations have adopted the agile way of operation by using several tools, processes, and frameworks without understanding the importance of agility over agile. There are situations when the management insists that the company needs its teams to be agile, but their focus is on method, frameworks, tools instead of the real meaning of agility which is learn and develop. According to Gunther Verheyen can lead to illusion of agility. This phenomenon will block the organization in their growth and is painfully revealed when the deflation by reality hits hard, often after several years.
Basically, the whole goal of agile is achieving agility which means the ability to respond internal and especially external changes and deliver value to customer quickly and more effective through learning and developing. Agile frameworks are horizontal tools, scripting behaviors without changing the view of yourself or the world. Whereas agility is a vertical development where organization members and leaders see new things that influence the way they show up; from reactive to creative, from habitual to intentional.
Therefore, the question is how can we achieve the vertical development by using the right horizontal tools? Before we get the answer to this question, we need to clarify the position of “DO” state and “BE” state and their interaction with each other.
Doing Agile Vs Being Agile
Being agile is the overall goal to create a sustainable, growing, and always improving working environment, therefore agility has no ending because there is always something to get better. Doing agile is applying the processes and practices to achieve that goal.
Experience shows that teams which are new to agile tend to “do agile” rather than “be agile” in the beginning. The reason is they focus on implementing processes (for example scrum processes) to deliver fast results. But to be agile, we need not only the process, but also a shift in mindset and culture. And with this mindset shift we can truly achieve the new level of communication and empowerment.
Agile Adoption vs Agile Transformation
The difference between “doing Agile vs. being Agile” can be illustrated by the concepts of Agile adoption and Agile transformation.
The Agile adoption in an organization is the introduction of agile processes and practices, allocation of time and resources for implementing those processes and practices and training people.
The Agile transformation demands a fundamental change in peoples’ mindset, thoughts and in the organizational culture as a whole to achieve the culture of learning, growing welcoming change. This transformation requires a strong foundation and continuity, as this cultural shift is a long-term process and not a one-time effort.
The above discussion will open “systems thinking”, where true agility lies. Agility and its practices need to be implemented horizontally and vertically in an organization since the goal of agility are continuous learning and respond to changes faster in uncertain environment.